Note to all customers:

We are based in the UK and the RECEIVER/CUSTOMER is responsible for paying customs duties and taxes on all international orders, including orders to the USA. It is the customer's responsibility to check whether they are subject to customs duties and taxes before ordering from us.

Customers from the USA will be charged duties at checkout, which we will pay to our shipping carrier Royal Mail when purchasing the postage for your order. This is because it is required for duties to be paid in advance for US orders, instead of when the package arrives at customs in the USA. For all other countries, any applicable duties are to be paid on arrival in the destination country.

Non acceptance of a package at the point of delivery or refusal/return of a package by the customer will not be accepted by us as a reason for refund.